Frequently Asked Questions
Q. I would like to know how to get the colour customised for a piece I am interested in purchasing?
A. We offer colour customisation on items under Ariana and Orva.You can click on the whatsapp button in the product description and chat with us on WhatsApp to get your piece in the colour of your choice.
Q. What is the warranty period for the product?
A. All plated jewellery does lose a bit of colour over time. However with proper care your HoK jewelry will look beautiful for years to come. We at House of Kalart stand for our work. If, over the course of your ownership of a House of Kalart piece, it should become damaged or loses its luster & plating, we offer a repair service. Repair fees will be assessed on a case-by-case basis. For repairs please email at email@example.com
Q. What if a piece of jewellery is sold out and I want to buy it?
A. If you’re interested in a product that is sold out, we can help you find something similar. Just send us an email at firstname.lastname@example.org or whatsapp on +91-7358096884 with your request, and we’ll help you find the best option for you!
Q. Do you have a cash on delivery option?
A. No, we do not currently offer cash on delivery.
Q. Is it okay to buy jewellery as a gift?
A. You bet! We love it when you pick up one of our pieces of jewellery for a friend or loved one. The beauty of our jewellery is that they make great gifts, and they're also a great way to let someone know you care. When you purchase something from House of Kalart, we'll package your order in a Beautiful rigid cardboard box with a handwritten note for your loved ones to find when they open up the box. Be sure to write up a note and send it to us on email@example.com or Whatsapp on 7358096884. Also include your order number so we know.
Q. I want to buy them something special, but don't know what to get?
A. We're here to help! At House of Kalart, we believe that buying the right gift for someone is about more than just finding something they like—it's about caring enough to spend time thinking about the person you love and deciding on something that expresses your care. That's why we offer gift cards. You can purchase them in any amount, and then give them as a present.